6   Frequently Asked Questions

• 6.1   Why doesn’t the file I added show up on the disk image?
• 6.2   Why don’t the icons appear in the desired positions in the mounted disk image?
• 6.3   How can I make my disk images download properly?
• 6.4   Why doesn’t my serial number work?
• 6.5   Should I download DropDMG from this free site?
• 6.6   How can I open the Library folder?
• 6.7   What information should I include when I report a problem?
• 6.8   What can I do if the log database is damaged?